PRODUCTION TURNAROUND

Turnaround time estimates are for the time required to complete an order and do not include shipping times. Made to order All the pieces are made to order and may take up to 2 weeks to complete. But we always try our best to get orders done as soon as possible . This do not include shipping times.
Pls don’t wait until the last minute to place your order or let us know the date of your Wedding. We want to make sure we have time in our schedule to accommodate and offer production/ shipping ways for you to make sure your order will arrive prior to the date you need.

Rush orders  

Rush orders are available (2-3 days for production) for an additional 15% fee. This do not include shipping times.This fee is non-refundable and does not include express shipping. 

Custom orders 

We accept custom order requests, but sadly we cannot accept all custom orders. Custom orders may take up to 3-4 weeks to complete. However in the height of wedding season (spring/summer ) this may not be possible. Custom orders may take up to 3-4 weeks to complete.  

SHIPPING

We ship internationally. All items are shipped to address given in Your purchase.  We are not responsible for errors in shipping due to incorrect shipping addresses. 

Priority shipping

Priority shipping include to Your purchase. Please note this time period is estimate and does not include our current turn around, which can be found above. Estimate shipping time and fee:
United States (Lithuania post /USPS) – 1.5-2.5 weeks.
Canada (Lithuania post /Canada post) – 2-2.5 weeks.
United Kingdom (Lithuania post/ Royal mail– 1.5-2 weeks.
Australia  (Lithuania post/Australia post)– 2.5 - 3.5 weeks.
Europe – 1-1.5 week. 

Priority shipping fee 

Purchases under $150 value will be ship via First Class priority international air mail (no trace number).
Purchases over $150 value will be sent via Air Mail, first class priority registered mail which includes a trace number and signature on delivery. Pls note the trace number do not give possibility to trace your package step by step.

Shipping in this way could take 2-3 days longer than priority mail.

DHL express shipping 

We offer express shipping with DHL worldwide.  Please note this time period is estimate and does not include our current turn around, which can be found above. Contact number required. Estimate shipping time and fee:
United States – 1-3 days 
Canada – 2-3 days 
Australia – 2-4 days 
Europe – 1-2 days 

DHL express shipping fee

LavenderByJurgita is not responsible for errors in shipping due incorrect shipping addresses. 

PAYMENTS 

LavenderByJurgita accept payment via PayPal, including payments made by credit or debit card. This is very  easy if You, as a shopper, have a PayPal account. However, if You do not have a PayPal account, you may still be able to pay for your purchase with a credit or debit card using PayPal's guest checkout service. 

The PayPal is highly secure. Paypal  use industry-leading technology (such as SSL) to keep your information safe.

REFUNDS AND EXCHANGES

ALL SALES ARE FINAL.
All the the pieces are customized and handmade to order special for You , therefore all the SALES ARE FINAL. 
Please don't hesitate to contact us if You have any questions or concerns regarding the pieces before placing Your purchase.
In case if your order arrived damage in the mail or if there is an error on my part we will also exchange it for You.

CONTACT US 

Please feel free to Contact us with any  question  or e-mail us at info@lavenderbyjurgita.com ,  we are here to help! 
We try to answer all emails within a 12 - 24 hour time frame. 

WHOLESALE

Thank You for Your interest in LavenderByJurgita wholesale products. Pls Contact us or e-mail us at  wholesale@lavenderbyjurgita.com with Your wholesale inquires to become a wholesale vendor and we will send You information shortly .